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Senin, 29 Mei 2017

This Seems To Have Been A Pretty Messy Issue For Qld Hospitals. Seems To Have Been Mishandled.

This appeared a few days ago:

Cairns Hospital suffers software ‘catastrophe’ with possible loss of patient data

Daniel Bateman, The Cairns Post
May 25, 2017 2:33pm
UPDATE: THE State Opposition has attacked Labor over an IT glitch that has hit five Queensland hospitals following attempts by the State Government to protect Queensland Health’s system from a ransomware attack.
During Question Time for the final parliamentary sitting day of the week, Shadow Health Minister John-Paul Langbroek said the Palaszczuk Government had presided over another IT bungle.
“If it isn’t health payroll, it’s critical e-patient records crashing, sending the health system into meltdown at the Princess Alexandra, Lady Cilento, Cairns Base, Mackay and Townsville hospitals,” he said.
“Queenslanders can’t trust Labor to manage our health system when they can’t manage a simple IT security upgrade.”
EARLIER: Health Minister Cameron Dick has assured no patient safety has been compromised due to a major software failure at Cairns Hospital.
The Minister told State Parliament this morning the ransomware attack, which had impacted personal computers and computer networks operated by privat enterprise and governments across the world, had not resulted in any breaches to Queensland Health security.
He said security patches loaded to protect the system, including Cairns Hospital’s Digital Hospital software, had resulted in “making logging on and off the ieMR (integrated electronic medical record) system difficult for some users.”
 “While this is causing inconvenience to staff, I’m advised that there have been no patient safety issues and our hospitals are operating as usual,” he said.
“While a large number of users remain on the system, full downtime procedures, for which staff have been trained and are ready, including reverting to paper systems as necessary, are operating as required.”
It has also been revealed that Cairns Hospital called a “Code Yellow” alert yesterday, as a result of the software failure.
Code Yellow usually signifies the emergency department has reached maximum ­capacity, involves staff being called in to support the flow of patients through the hospital.
It also means a loss of essential services, including software systems.
Mr Dick said he had been advised the impact of the logon issues may result in some delays to patient admission or discharge.
Lots more earlier material omitted. Here is the link:
Lots of other coverage is around from the Courier Mail, The Australian, Fairfax and even Xinhua
I guess there must be one or two Queensland Health employees who are a little nervous after the bungled update?
David.

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